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In the past few years I've had several recalls on my truck. Legacy always looks after me. Their customer service is small town, and they care. I've been to other ford dealerships that cant even compare to legacy, they blow all of them out of the water. Sherry in the maintenance dept, and james in sales are wonderful people. They bend over backwards to make sure they leave an impression, and they leave one hell of an impression. I'm legacy loyal for sure after my experiences, and I recommend them ten fold over any other ford dealer. Thank you so much for being that dealership to give dealerships a new name!
a month ago
Sherry, Lyle & Legacy Ford went above and beyond to help me and my boyfriend get on the road after we popped not one, but two of our tires. We were on a tight schedule for our hiking vacation on our route back to Saskatchewan when our tires blew, but they got us back on the road the same day. It was also incredibly affordable despite the situation! I would recommend Legacy to anybody travelling or in Fernie.
2 months ago
Just caught the Area 51 video on Facebook. Its was great. Looks like a fun place. I have friends that service there as well and they get treated very well. When the lease is up on the GM next year I think it might be time to switch.
3 months ago
Had a flat tire on our way out to holidays, they were very willing and able to help out fairly promptly. Their dealership is also pet friendly, which is super awesome. I have not a single complaint and would happily deal with these awesome folks again!!!
3 months ago
My girlfriend and I went in to trade in one of our small cars on a larger truck. The staff here instantly made us feel welcome. We ended up opting for a used 2016 Ram but they treated us like we were buying a fully loaded brand new Expedition. The team made sure to work with our ultimatums and always -always- listened to what we had to say. There was never any pressure. The young buck, Christian, demonstrated excellent interpersonal skills and good product knowledge; even on a different brand of pickup. Chris, Rick and James also made sure we weren’t in the dark on any of it. If you want western hospitality, the better side of a small town vibe, and an easy purchasing experience, I recommend these guys whole heartedly. I’ll be coming back when we need a new vehicle some time down the road.
4 months ago
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