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Great people, superior customer service. Fast & efficient vehicle service and maintenance.
4 months ago
I broke down in Fernie on my way home after the holidays. Grateful for the staff and mechanics in the service department who got my car diagnosed right away, and were kind and understanding of my situation. Car was fixed and ready to go the next day. Sherry from the service department even called me a few days later to make sure I got home safely without any more troubles.
8 months ago
We recently purchased the 2019 Ford Ranger Lariat from James at Legacy in Fernie. We were hesitant about shopping there because of others experiences, but after corresponding with James via email for a couple of days we arranged to go in to meet him and look at the truck. He made us feel welcome. Both he and Chris answered all of my endless questions (I had a lot)and eased any concerns I may have had. They truly seemed to appreciate our business and made our vehicle shopping experience worthwhile and stress free. Thanks guys!!! Side note: within the first couple of days of owning it, my back up cam and display were acting up. When I called James he was going to arrange for the shop to get me in. He spoke to Dylan who offered to look at it immediately so I wouldn’t have to wait to schedule an appointment. Everything is fine, and I am happy! To me, that is excellent customer service. Thanks for making my new purchase a priority!!!!.
8 months ago
Had a flat tire on our way out to holidays, they were very willing and able to help out fairly promptly. Their dealership is also pet friendly, which is super awesome. I have not a single complaint and would happily deal with these awesome folks again!!!
a year ago
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